Requests
Interlibrary Loan (ILL) is a service that lets you obtain materials or photocopies from other libraries when the materials are not available in the Anderson County Library system. We will attempt to borrow any items, with the following exceptions:
- Items published within the past twelve months. You may request that the library purchase such materials.
- Class textbooks.
- Entire copies of magazines or periodicals. If the article you need is not available through one of our databases, we will attempt to get you a copy of the article through ILL.
- Items owned by the Anderson County Library or the SC Lends consortium, unless those items have been lost, withdrawn or will not be available for a long period of time. Reference or genealogical materials owned by the Library are not eligible for ILL.
Any person with a standard Adult or Full Access Minor Anderson County Library card may request ILL materials. Reciprocal-agreement borrowers must go to their home library for ILL services.
The library cardholder may not owe fees over $3, and all account information must be current. ILL requests will not be accepted until problems with the account are corrected.
Patrons may have up to five active ILL requests at any time. Requests may be placed by telephone at 864-260-4500, by email to ill@andersonlibrary.org or via the Request an Item form on the library’s website, or in person at the Info Desk at the Main Library, or at the service desk at a branch library.
We cannot predict the exact day your item will arrive.Please allow six weeks for delivery. Because many libraries do not lend audiovisual items, such requests are more difficult to fill. You have seven days to pick up any requested ILL item. All items are due three weeks from the date they are checked out. Items may be picked up at the Checkout Desk at the Main Library or at the service desk at branch libraries.
You may request a renewal from the lending library no later than one week before the due date. We will let you know whether the lending library will allow the renewal.
Fees
The Anderson County Library does not charge you to obtain your ILL requests, but some lending libraries charge for loans and/or copies. If the Library is unable to obtain the item for free, we will contact you before obtaining the item to confirm you wish to pay the lending library’s fee. If the lending library does charge a fee, your account will be billed and the fee must be paid before you use your library card. Since the Library cannot be responsible for fees imposed by the lending library, this applies even if you do not pick up the item.
If you lose or damage an item, you will be responsible for all fees charged by the lending library, which may be more than the current retail price and may include significant processing fees. We cannot make any refunds on ILL fees.
Habitually returning ILL items later than the due date, failing to pick up items sent, or otherwise failing to fulfill the above requirements may result in the loss of your ILL privileges.