Health Insurance Marketplace

Open enrollment for 2014 is now over. Open enrollment for 2015 begins Nov 15, 2014.  However, special qualifying circumstances, Medicaid and CHIP enrollments are always accepted. See the Marketplace website, (en Español: for more information about your health coverage options.

Quick facts about the Health Insurance Marketplace

  • The Health Insurance Marketplace is for people seeking insurance or who are uninsured. Generally, people who currently have insurance through their workplace, who have insurance through Medicaid, Medicare, Children’s Health Insurance Program (CHIP), Tricare or the Veterans health care program are not the target of this open enrollment period.
  • Most people will be eligible for health coverage through the Health Insurance Marketplace.
  • The Marketplace is a new way to find quality health coverage. It can help if you don’t have coverage now or if you have it but want to look at other options.
  • The Marketplace simplifies your search for health coverage by gathering the options available in your area in one place. You can compare plans based on price, benefits, and other features important to you before you make a choice. Plans will be presented in four categories – bronze, silver, gold, and platinum – to make comparing them easier.
  • Insurance plans in the Marketplace are offered by private companies. They cover the same core set of benefits called essential health benefits. No plan can turn you away or charge you more because you have an illness or medical condition. They must cover treatments for these conditions. Plans can’t charge women more than men for the same plan. Many preventive services are covered at no cost to you.

Want to learn more about how it works?

  • Watch this 6 minute video about the Health Insurance Marketplace APPLICATION This video introduces an interactive online application process for health coverage through the Health Insurance Marketplace on Using an example of a single man from Arizona, images of computer screens from the application unfold while a narrator explains the content of each screen. The program concludes with a printable summary of the application and an explanation of what benefits will be received.
  • Watch this 4 minute video about the Health Insurance Marketplace ENROLLMENT This video introduces the Marketplace enrollment process for health coverage through the Health Insurance Marketplace on Using the same individual from the Marketplace Application video as an example, the scenario continues, as he follows step-by-step instructions on how to find and enroll in a health plan. Images of computer screens from the Marketplace enrollment process unfold while a narrator explains the content of each screen. The program concludes with a successful completion of all enrollment steps, and how to contact the health plan to submit payment.
  • Visit How can I get ready to enroll in the Marketplace?
  • Subsidy Calculator:  A tool that illustrates health insurance premiums and subsidies for people purchasing insurance on their own in new health insurance exchanges (or “Marketplaces”) created by the Affordable Care Act (ACA).
  • Visit Health Law Answers, developed by the AARP

Find answers to your questions

24/7  telephone assistance for the Health Insurance Marketplace is available.

Main Phone
(800) 318-2596
Main Phone
TTY: (855) 889-4325

The questions section at features answers on many topics.

Find local application assistance

Certified navigators are available in Anderson County to help you at the following locations: Westside Community Center, Anderson Library, and Anderson Area YMCA.

For appointments contact:

Stuart Sprague

Main Phone
(864) 314-5640

Shirley Hanson

Main Phone
(864) 918-2771

Elaine Epstein

Main Phone
(864) 224-5126
  • Visit to find help in your area. You can search by city and state or zip code to see a list of local organizations with contact information, office hours, and types of help offered, such as non-English language support, Medicaid or CHIP, and Small Business Health Options Program (SHOP). When open enrollment starts October 1, 2013, these organizations will be able to assist you in finding the kind of help that works for you.
  • Library staff cannot assist customers in completing the application or enrollment process, but can provide technical assistance in using the library’s public computers and printers. Librarians can also make referrals to local agencies with trained application assisters.